Terms & Conditions

TERMS OF TRADING
Please read the following through carefully before committing to a purchase. My Chart endeavours to make your customer service experience as easy and simple as possible. Customers are required to provide their full contact details and other requested information in order for a purchase to be successfully processed. Customers are responsible for ensuring that payment details provided at time of purchase are valid and correct.

PRIVACY
My Chart understands and respects your right to privacy. Personal details will only be used to process payments and for keeping you up to date with new products. Only in the following circumstance will My Chart disclose information, when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

PAYMENTS
My Chart accepts payment by PayPal. All payments are processed at the point of order. Please ensure all of your contact details are correct when placing an order so we can contact you should there be any issues.

GST
My chart does not currently charge GST.

CURRENCY
All product prices, shipping prices and payment transactions on the My Chart website are quoted in Australian Dollars (AUD). Prices are correct at time of order.

PROCESSING YOUR ORDER
Before an order is processed, all information supplied must be true and correct. We will post your order within 24 hours of payment being received. Full payment via Paypal including postage must be received before parcels are sent.

CANCELLATIONS
Once an order is submitted we are unable to change or cancel the order.

RETURNS POLICY
Returns will only be accepted if the product you have received is an incorrect order, or there is a physical default with your chart. Please contact us immediately for rectification.

COPYRIGHT
All facets of the My Chart products and content of mychart.com.au (including the logo, images, design and illustrations) are owned by My Chart. Printing, copying or downloading the material for commercial use is prohibited. If you have questions or concerns regarding this statement, please contact us.